FAQ

Who is Visfresh?

Visfresh offers travel-friendly essentials like contact lens cases, cotton swab organizers, and disposable face towel cases — all designed for style, hygiene, and convenience on the go.

Are Visfresh cases TSA-approved?

Yes! All our cases are compact and TSA-friendly, making them perfect for carry-ons and everyday travel.

Do you accept custom or bulk orders?

Yes! Custom logo or color orders require a minimum of 500 pieces. For pricing and production details, please email us directly at info@visfresh.com.

Can I cancel or change my order?

You can cancel or change your order within 12 hours of purchase, as long as it hasn’t been processed or shipped. Please email us right away at info@visfresh.com.

What is your return policy?

We accept returns on unused and unopened items within 14 days of delivery. For hygienic reasons, we cannot accept returns on used items. Return shipping costs are the buyer’s responsibility unless the product was defective or incorrect.